Useful information

parking area

The Hotel Rivalago has 16 parking spaces, for a fee and by reservation.
Sulzano is a small village, with small streets and alleys. If you have the possibility to choose the car with which to stay or if you rely on a car rental service, it is always advised to choose the least bulky, so you can park more easily.
Since 2017, Hotel Rivalago has a PALINA Repower for recharging electric cars.

In case of full parking, the Hotel Rivalago cooperates with a guarded car park about 500 meters from the hotel (about 5 minutes walk from the hotel).

Payment and cancellation

Payment can be made in cash, by debit card, by credit card, PayPal or by making a prepayment by bank transfer. We remind you that the maximum limit for Italian cash payments in Italy is Euro 3,000.00. We do not accept checks.

The modification and / or cancellation of the reservation can be made no later than 5 days before arrival. In case of modification and / or cancellation after this period, 50% of the cost of the stay will be charged as a cancellation fee on the credit card provided. In case of late arrival or early departure, 100% of the canceled nights will be charged. Your credit card left as a guarantee could be used after departure in the case of expenses not known at the time of checkout and detected after the owner's departure, relating to: a) Room payment / Tax; b) any loss, theft or damage; c) Minibar / Restaurant / Bar

Pets

Despite our family and all our staff is animal lovers, for hygienic and sanitary reasons, in our hotel pets not allowed.
However, they are welcome in our garden for those who, in passing, stop for coffee or lunch and dinner. Near the hotel there are pensions for dogs and dog sitters, for those who just can't travel without their four-legged friend.

Timetables

The reception is open from 07:30 to 23:00. Check-in is available from 14:00 to 23:00. Late check-in is available, on request, until 01:00 and has an additional cost. It is not possible to check in after 01:00.

In case of night or early departure, we invite you to check out the evening before the day of departure.

The pool is open from 7:30 am to sunset and is not supervised. The garden is accessible from 07:30 to 01:00. For security reasons it is strictly forbidden to go out in the garden during the night hours.

BREAKFAST every day from 07:30 to 10:00 @ the Buffet

LUNCH every day from 12:00 to 16:00 @ il Bistrot

DINNER April and October, the Bistrot will also be open for dinner, from Monday to Saturday

DINNER from May 1st to September 30th, from Tuesday to Sunday @ La Veranda Restaurant (from 19:00); on Monday the service will be entrusted to the Bistrot.

We inform you that on the evening of: 18 May, 22 and 29 June, 6, 13 and 27 July, 31 August, 8, 14 and 21 September the Veranda will offer a fixed menu.

All times may be subject to change without prior notice.

Starting from May 13th 2019, Saturdays and Mondays, the evenings will be accompanied by light live music (maximum until 22:00).